DoorDash FAQs
How does the service work?
Price Chopper Delivers powered by DoorDash is a grocery delivery service that allows customers to order Price Chopper groceries online and have them delivered when and where they want.
Why isn't Price Chopper Delivery available where I live?
We know many customers are excited to use this service, and we're in the process of extending the service across the Kansas City Metro. Please check back often as we’re constantly looking to expand into new neighborhoods.
Do Price Chopper associates receive, fill, or deliver my order?
No. DoorDash shoppers and drivers receive, fill, and deliver your order. DoorDash is also responsible for helping customers with any questions or issues with the service, including the website, app, payment processing, order status, refunds and more.
How do I create an DoorDash account or place an order?
Visit https://www.doordash.com/business/13858415 and follow the on-screen instructions.
How much will Price Chopper Delivery cost?
Prices for individual items are indicated on the website. Additional delivery fees may be required and are available on a monthly or yearly basis. Visit https://www.doordash.com/business/13858415 for full pricing details.
Will I get my rewards points when I use Price Chopper Delivery ?
Yes. Please be sure to add your Price Chopper Rewards number to your DoorDash account and note that it may take 24 hours from time of purchase for points to be reflected in your account.
Can I take advantage of coupons, and weekly ad specials through DoorDash??
Printed and digital coupons are not redeemable through DoorDash at this time, however the website may offer its own exclusive digital-only coupons. Not all Price Chopper specials or weekly ad promotions apply. https://www.doordash.com/business/13858415 does not allow you to mix and match variety, flavor, or size. Check the website for current special offerings.
What products and services are NOT available with this service?
For items not listed on the site, customers can submit a special request and their DoorDash shopper will let them know if this option is available. Items not available on https://www.doordash.com/business/13858415 include liquor, tobacco, pharmacy, lottery, lotto, Rug Doctor, postage stamps, gift cards, money orders, tax, and other service items.
How does tipping work and who receives the tips?
Tipping is optional. Tips are paid directly to the DoorDash driver and/or shopper. Price Chopper associates do not receive the tips.
Do DoorDash delivery drivers have DoorDash signage on their vehicles, and will they use any equipment when delivering my order?
DoorDash drivers use their personal, unmarked vehicles to make deliveries. Some drivers may use carts to carry your order from their car to your door.
How do I return a Price Chopper item I purchased through DoorDash?
Contact DoorDash customer support at https://help.doordash.com/consumers or 1 (855) 431-0459
Whom do I contact with questions, updates or issues with my DoorDash order?
Contact DoorDash customer support at https://help.doordash.com/consumers or 1 (855) 431-0459